Corrections

We would rather fix an error than defend it. Here is how to tell us and what happens next.

How to report an error

Email corrections@hairstory.ca with the details below. You can also reach us through the Contact Us page. Corrections about a real operator's terms are most useful when they point to the operator's own current page.

What to include

The page and the exact wording you believe is wrong.
What you think the correct information is.
A source we can check, such as an operator page or a regulator notice.
The date you saw the issue, since offers change quickly.

How we handle it

We review each report against a primary source. If the claim is wrong, we fix it and note that the page was corrected. If a change affects a ranking or removes an operator, we keep a record of what changed and why. If we decide no change is needed, we will tell you our reasoning.

On placeholder entries. The operators shown on the home page are fictional placeholders for layout. Reports about their offers or licences cannot be actioned, because those entries do not represent real brands. Corrections about our general explanations are always welcome.

Timing

We aim to respond within a few business days. Clear factual errors are fixed quickly. More involved cases, such as a disputed ranking, may take longer while we check the evidence.